MARC details
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| fixed length control field |
04372nas a22003617a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
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OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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20210325183138.0 |
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| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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ta |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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171219t2011 sp ||||| |||| 00| 0 spa | |
| 022 ## - INTERNATIONAL STANDARD SERIAL NUMBER |
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| International Standard Serial Number |
1575-4146 |
| 040 ## - CATALOGING SOURCE |
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| Transcribing agency |
Salus Infirmorum |
| 245 00 - TITLE STATEMENT |
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| Title |
Evaluación de la satisfacción con los cuidados de enfermería en el área de hospitalización de cardiología = |
| Remainder of title |
Evaluation of the satisfaction on nursing care in hospital cardiology area / |
| Statement of responsibility, etc. |
Ibarrola Izura S, Beortegui E, Oroviogoicoechea C, Vázquez Calatayud M |
| 500 ## - GENERAL NOTE |
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| General note |
Este artículo se encuentra disponible en su edición impresa. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc. note |
Bibliografía: p.33 |
| 520 3# - SUMMARY, ETC. |
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| Summary, etc. |
• Introducción. La evaluación de la satisfacción de la atención de enfermería es esencial para introducir estrategias de mejora.<br/>• Objetivos. 1) Evaluar la satisfacción de los pacientes y la percepción del personal de enfermería con los cuidados administrados; 2) Comparar la percepción de los pacientes y del personal; 3) Identificar áreas de mejora.<br/>• Material y métodos. Estudio descriptivo prospectivo. Se ha diseñado y pilotado un cuestionario con 11 ítems agrupados en 3 dimensiones: trato, accesibilidad y competencia para medir la satisfacción del paciente. Este cuestionario adaptado se ha distribuido al paciente en las 24h previas al alta y al personal de enfermería.<br/>• Resultados. Se han recogido 133 cuestionarios de pacientes (95,52%), 16 de enfermeras (73%) y 6 de auxiliares (70%). La puntuación media de la valoración global de la satisfacción de los pacientes ha sido 9,24, de las enfermeras 8,50 y de las auxiliares 8,16. Por dimensiones, el trato ha sido la dimensión mejor valorada, con una media de 3,91 por el paciente, 3,75 por las enfermeras y, 3,61 por las auxiliares. Existe discordancia entre pacientes y enfermeras en la identificación de la enfermera responsable de su atención. La información al alta ha sido el aspecto peor valorado por enfermeras (3,56).<br/>• Conclusiones: La satisfacción del paciente y la percepción del personal son positivas. Ha habido concordancia entre los ítems más positivos percibidos por el paciente y el personal. La identificación de la enfermera y la información al alta han sido los aspectos que se han priorizado como área de mejora. |
| 520 8# - SUMMARY, ETC. |
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| Summary, etc. |
• Introduction. The assessment of quality of health care is crucial to implement improvement strategies.<br/>• Objectives. 1) Assess patient satisfaction and explore nursing perception with nursing care 2) Compare the perceptions of patients and staff. 3) Identify areas for improvement.<br/>• Material and Methods. Descriptive and prospective study. A questionnaire has been designed and piloted with 11 items grouped into three dimensions: affability, accessibility and ability to measure patient’s satisfaction. This adapted questionnaire was distributed to nursing staff and to patients, 24 hours before hospital discharge.<br/>• Results. 133 questionnaires from patients (95,52%), 16 nurses (73%) and 6 auxiliaries (70%) have been collected. The average score of the overall assessment of patient satisfaction was 9.24, 8.50 for nurses and 8.16 for auxiliary. By dimensions, affability has been the best rated, with a mean of 3.91 for patient, 3.75 for nurses and 3.61 for assistants. There is a discrepancy in the patient’s perception of the identity of the nurse responsible for their care. Discharge information has been the worst rated item by nurses (3.56).<br/>• Conclusions: Patient satisfaction and perception of staff are both positive. There was an agreement in the most positive items identified by the patient and staff. The identification of the nurse and discharge information was the issues prioritized as areas for improvement |
| 653 14 - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
calidad asistencial |
| 653 14 - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
satisfacción |
| 653 14 - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
satisfacción del paciente |
| 653 14 - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
enfermería |
| 653 14 - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
cardiología |
| 653 14 - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
quality assurance |
| 653 14 - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
health care |
| 653 14 - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
satisfaction |
| 653 14 - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
patient satisfaction |
| 653 14 - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
nursing |
| 653 14 - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
cardiology service |
| 653 14 - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
hospital |
| 773 ## - HOST ITEM ENTRY |
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| Related parts |
-- 2011, v. 18, n. 53-54, p. 27-33 |
| Title |
Enfermería en Cardiología |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
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| Uniform Resource Identifier |
<a href="https://www.enfermeriaencardiologia.com/wp-content/uploads/53_03.pdf">https://www.enfermeriaencardiologia.com/wp-content/uploads/53_03.pdf</a> |
| Link text |
Acceso al documento |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Source of classification or shelving scheme |
Universal Decimal Classification |
| Koha item type |
Artículo de revista |
